Buyer Fees and Payment Terms
Wine Auctioneer is dedicated to ensuring our customers have trust and confidence in our services. We are transparent about all fees and charges at every step of the auction process.
Detailed information about buyer fees and payment terms can be found below. Please note, all fees quoted are exclusive of VAT.
Registration Fee
£5
Our one-off registration fee provides lifetime access to buy and sell in all of our auctions. It is required to help us authenticate our customers and mitigate against illegitimate bidding.
Buying Commission
15% of final hammer price
Buyers commission is added to your invoice during the checkout process, this applies to all lots won.
Conditional Fees
Non-UK or EEA Credit Card Surcharge
3.5% - This charge will be added to all credit card payments for buyers from outside the UK or European Economic Area (EEA).
Corporate Card Surcharge
A 3.5% surcharge applies to all payments made using a corporate credit card, regardless of location.
Local Taxation/Custom Charges
Please be aware that local taxation, customs charges or additional shipping costs may apply. Read more about this in our Shipping information.
Loss and Breakage Assurance (LBA)
4% of the Hammer Price. This optional cover will provide reimbursement for breakage or loss during transit. Full details and exclusions can be found on our Shipping page.
Please note that VAT may be applicable on charges, including additional charges such as, but not limited to; Registration fees, Listing fees and Reserve fees.
Payment Methods
We accept all major debit and credit cards, including Visa, Mastercard and American Express. Payment can also be made via bank transfer.
Payment Terms
Payment for lots won must be made within 72 hours of the auction closing. A compulsory late payment charge of 3% of the outstanding balance will be applicable to any payments made after 72 hours.
Storage Services
Frequently Asked Questions
Buyers have 72 hours (3 days) from the close of the auction to make payment. If payment is not received within this time, a late payment charge of 3% of the outstanding balance will be applied to the order.
In order to bid above £2,000 we require an identity check. This is to ensure the legitimacy of users so that bids are valid and fair.
You can verify your account and upload your identity documents on your Personal Profile.
Yes, we can ship to many countries worldwide. For a full list of available destinations, along with shipping costs and any restrictions, please visit our Shipping page.
Interested in Selling?
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